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Allison Canty is the Customer Engagement Manager at Grasshopper, the entrepreneur's phone system. Allison likes happy customers, human brands, shopping, deals, treats, sour patch kids & UMASS.
How can you show your customers you care without breaking the bank and wasting your entire day? We'll show you how with strategies and real-life examples.
We do our best to provide you with resources to grow your business, but we want to know more about you. At Grasshopper, our core purpose is to empower entrep...
Ever go to the beach or pool with your kids and struggle to get their hair and ears untangled from their swim goggles? Dr. Christian Hahn, a cosmetic dentist...
On Friday, we officially celebrated our 10th birthday! Leading up to the big day, we did 10 days of giveaways on Facebook as well as in the office. However, ...
It’s our 10th birthday and we can’t help but “act our age!” We’re celebrating like any 10 year old kid would with a fun, bug-themed birthday party, toys, gam...
No matter how often you use your office, it's essential to have a comfortable and functional place to work.
This month’s customer spotlight is on Zlien, a mechanic’s lien filing service. Scott Wolfe, like a lot of entrepreneurs we meet, comes from a family of busin...
This post is part of our 10th birthday celebration. Stay tuned every month for fun posts, like this one, contests and more! Ten years ago, your financial sit...
This month’s customer spotlight is on Denver’s Moving Boxes, a company that rents and delivers eco-friendly, stackable, plastic boxes as an alternative to ca...
This post is part of our 10th birthday celebration. Stay tuned every month for fun posts, like this one, contests and more! In the world of tech, a decade is...
We often communicate using the written word, rather than the spoken voice, and this might be bad for business.
Cupid shoots arrows into the hearts of lovers, but rumor has it he’s also out to get businesses. This Valentine’s Day, make your company a target. You migh...
This post is part of our 10 Year Celebration. Stay tuned every month for fun posts, like this one, contests and more! Be sure to check out the contest at the...
We have a lot of great events lined up for the month of February. We’ll be in Tennessee for the EverywhereElse.co conference, Atlanta for BarCamp, and Boston...
Hopefully by now you’re familiar with the many benefits of coworking and collaborative work spaces. If not, be sure to read our post, “8 Perks of Coworking S...
The business world can be tough to navigate. You might be feeling lost, frustrated, or confused about new directions to pursue. That’s okay — it’s normal and...
In part 1 of our “Is a Degree In Entrepreneurship Really Worth It?” series, we interviewed two alumni of university entrepreneurship programs. We wanted to ...
This is a guest post by Brie Weiler Reynolds, Director of Content and Community at FlexJobs. Before I started working from home, I dreamed of the day when I ...
As the owner of a business, your company likely started as your idea. What was once a glimmer of inspiration is now a real, live business with customers and ...
Ever wanted to pick the brain of a successful entrepreneur? Well now here’s your chance. As part of our 10th birthday celebration we’re featuring a quarterly...
This is the first of two posts dealing with entrepreneurship programs. Next week we’ll follow up with profiles of two more entrepreneurs and the programs the...
It’s an unsettling reality that most new ventures fail — 70 to 80 percent if you’re measuring success by projected return on investment, according to Harvard...
This post is part of our 10 Year Celebration. Stay tuned every month for fun posts, like this one, contests and more! It’s hard to believe that 2013 is alrea...
Before you shell out thousands for a professional consultant to come in, check yourself for these six all-too-common small business mistakes.
10 years ago, our co-founders David Hauser and Siamak Taghaddos met as undergrads studying at Babson College. Their business partnership blossomed nearly ove...
Crowdsourcing king Kickstarter.com might not be the best bet for aspiring entrepreneurs to raise funds. Check out our crowdfunding comparison.
Sticking to your goals is hard, but you don't have to do it alone. Check out our round-up of the top 5 apps and other goal setting software.
If you love data, you’re probably familiar with basics like pageviews, impressions, bounce rates, and shares. But are they essential to your business?
This is a guest post by Charlie Tribbett and Larry Baker, co-founders of Bolstr. Have you ever considered crowdfunding investment capital to grow your busine...
We know the holidays can be stressful with running your business, holiday travel, and even buying gifts! With so much to do, it’s hard to find time to find t...
A virtual phone system puts all the great features of a traditional business phone system into the hands of small businesses and entrepreneurs like you, but ...
This is a guest post by Wendy Keller, Literary Agent & Grasshopper customer. Looking for an inexpensive, easy way to attract and retain more customers? The ...
Did you know Pinterest is the fourth largest web traffic driver in the world? Learn how to rock pinterest for your startup.
In today’s competitive marketplace, superlative customer service is no longer optional: It’s required. Yet how can online businesses reach all the way across...
To all of our customers, friends, fans and followers, we hope you all have a safe and happy holiday!
With Thanksgiving just a few days away, we’re reminded how thankful we are for all of our customers, fans, friends and readers not just this week but every w...
Today, it is estimated that there are more than 8.3 million women-owned businesses in the United States. These women owned businesses are responsible for emp...
Necessity isn’t always the mother of invention, especially when it comes entrepreneurship. It used to be that people who started their own companies were mot...
Earlier this month President Barack Obama issued a proclamation recognizing November 2012 as National Entrepreneurship Month. As many of you may remember, 2...
Earlier today we announced our co-founders David and Siamak, along with the help of Amir Tehrani, were once again able to get the President to recognize Nati...
Perhaps this proverb says it best: “Necessity is the mother of invention.” Women leaving their jobs to have children and opting to start their own business i...
What comes to mind when you hear the expression “online advertising?” Do you immediately think of pop-up blockers and spam folders? How about free iPod scams...
In Part 2 we discuss how to network with flair and initiate business relationships that will last well beyond the first introduction.
Tempting as it may be to sit in front of your computer 24/7, sales and deals don’t happen behind your desk (or kitchen table, or makeshift office space). Bus...
From high tech to finance, medicine, and e-commerce, women have built some exceptional companies in all industries imaginable. “The particular qualities of w...
A woman starts a business in the U.S. every 60 seconds. Just think how many women-led business ventures will launch while you read this post? That stat comes...
The startup scene is filled with some seriously cool business concepts that are redefining the future of tech. Women are an invaluable part of leading some o...
Trick or treat! With Halloween just around the corner we thought it would be fun to do a little giveaway. This week we’ll be giving away 3 PumpkinWOW party ...
There are solutions out there to help you feel productive and not just busy. Here are seven tips to help you save time while working on-the-go.
Grasshopper brings you the BEST entrepreneur self assessment tools. Read on to find out how your personality fits in your business.
Your product or service may be one of a kind, but you need the right kind of marketing message in place to ensure your customers feel the same way. Beyond ju...
Apps are the new Internet: a technology boom that is making some people a pile of money while simultaneously changing the way other people do business. While...
What’s more exhilarating than jumping feet-first into a brand-new business idea and investing every waking hour into bringing it to life? For entrepreneurs, ...
For every startup Cinderella story, there are exponentially more failures. “Very few companies achieve their initial projections,” Shikhar Ghosh said in a qu...
All businesses need secure communications. High-level corporations have secrets ranging from classified government contracts to research and development resu...
One of the hardest parts of starting a new business is getting it off the ground. Raising startup funds, learning the ropes and finding those first few custo...
Your online presence may have given your small business the ability to go global, but what happens when you are out and about in the world yourself? How do y...
This week’s employee spotlight is on Siamak Taghaddos. OK, so maybe he’s not technically an employee but he sure does play a big role here at Grasshopper. Si...
The success of your company can be directly impacted based on how well you manage your variable expenses such as the phone bill, electricity, heat and other ...
If you want to be a successful entrepreneur, you have two options: learn from your own mistakes as you go, or take note of lessons learned by those already a...
With today’s growing mobile workforce more and more people are working from untraditional workspaces such as their kitchen or coffee shops. Here in Boston we...
This week’s employee spotlight is on Stephanie Bullis. Stephanie is our word of mouth marketing manager. She runs our buzz department here at Grasshopper and...
As a business owner, time is one of your most valuable assets. You need to make the most of every minute. If you don’t, you risk doing serious detriment to y...
Pinterest is all the rage among small businesses, and for good reason. The social networking site offers something substantially different to brands.
This week’s employee spotlight is on Sean Valiente. Sean is our staff accountant. According to Sean, he’s the “the super accountant here at Grasshopper. This...
Like beets and Justin Bieber, negotiating is something people either love or hate. But no matter how you feel about it, it’s an unavoidable part of being a s...
Realtors are a super competitive bunch. They compete over properties, zip codes, and buyers. The stakes are high — it’s relatively easy to become a realtor, ...
Few business owners start off with a sleek corporate office and a full bank account (dreams don’t count). For most entrepreneurs, every hour is dedicated to ...
With the election just a few months away and the unemployment rate remaining unchanged last month; job creation is a hot topic right now. In fact, according ...
This week’s customer spotlight is on Klury, a company started by father-daughter duo, Mandy and Bob Russell. Klury makes luxury, designer fashion items avail...
This week’s employee spotlight is on Nick Johnson. Nick is the user experience lead on our design team. Ever wondered who designed our site? Well, that’s Ni...
When you get sick, you go to a doctor. But when you get sick of how much it costs you to go to a doctor, where do you go? There’s no doubt that affordable he...
Today, many freelancers, entrepreneurs, and start-up companies are building their businesses from their “home offices” — also known as their basement, kitche...
Profits happen when your income exceeds the cost of doing business, and profits suffer when those costs bloat into an unmanageable “monthly nut.” Though larg...
This week’s employee spotlight is on Mike Morris. Mike leads the marketing team and is Vice President, Customer Acquisition & Retention. Mike is responsible...
Palms sweating? Voice shaky? Feeling a little queasy? For the majority of people, this is what the moments before a presentation feel like. No matter how con...
People don’t often think of small biz owners as superheroes. But when you think about how determined, dynamic and resilient entrepreneurs are, plus the treme...
Phone tag got you down? No matter how understanding you can be as a small business owner, when a potential sale keeps slipping through your redialing fingert...
Video can be intimidating. No matter how easy video production and publishing becomes with digital cameras and YouTube, it can still be tough for a small bus...
Today we’d like to welcome our newest partner, Payvment. Payvment is the #1 social commerce platform on Facebook whose goal is to connect people, products a...
The cost of starting a web-based business has dropped dramatically — to the point where small teams can bootstrap their way to profitability in very little t...
Communication in your business is like the nervous system in your body. It controls the flow of information in and out of the entire organization. It brings ...
This week’s employee spotlight is on Khoi Nguyen. Khoi is a senior systems engineer here and works on our network operations teams alongside others like Kev...
This is a guest post by RightSignature, a popular web service that provides an easy, fast way to get any document filled out and signed online – contract, ND...
A few months ago, a crowdfunding bill was signed into law by the President. This bill comes as part of the JOBS Act and has the potential to seriously chang...
This week’s employee spotlight is on Kevin Walsh. Kevin is a systems engineer here at Grasshopper and is on our network operations team, also known as the N...
B2B marketers can’t ignore Quora. Positioned as a question-and-answer (Q&A) engine for any topic, the platform gets people talking — about everything. “It bl...
Meet Grasshopper's remote employees and see their workspaces. Plus tips for productive remote work!
Last week we launched Part I of this article which focused on running a business while being a mom and tips on finding a mentor. This week’s topics are grow...
By now, we all get it: Search engine optimization is really, really important. Like those who refused to buy cell phones until they were the last one standin...
With nearly every small business engaged in digital marketing, how much does it matter that you were one of the pioneers?
According to one study from the Center for Women’s Business Research, approximately 40 percent of private businesses in the U.S. are women-owned. And many of...
On Wednesday MassChallenge announced their 2012 Accelerator finalists. Of the 125 finalists, 5 of them are Grasshopper customers! How cool is that? We’re ve...
This week’s employee spotlight is on Kamal Bhatia. Kamal is a business intelligence analyst on our business services team. He is responsible for creating sc...
More than 10 years ago, Heather Armstrong launched a blog to joke about pop culture, her job, and life as a single woman. As the years passed, she got marrie...
Remember running back into the office and checking messages on the old answering machine? Push the wrong button or grab a pen that’s low on ink and — whoops!...
This week’s employee spotlight is on Gizem Gaudet. Gizem is a business analyst on our customer development and retention team here at Grasshopper. She works...
While the cost of launching a startup continues to fall at an exponential rate, there’s still a cost involved — and as such, there’s still a need for funding...
When was the last time you called your own business and listened to your voicemail greeting? If you’re like most, it’s probably not that often. Voicemail gre...
Startup failure rates are infamously high. The U.S. Small Business Administration reports that regardless of the year a business is founded, the majority of ...