Customer Service

• Creating a Dedicated Support Line for Your Business by Grasshopper Team — Published in News & Updates, Tips & Tricks on August 04, 2010

  One of the great things about our phone system is that it can be used in different (and creative) ways. While yes, it’s intended to be used as a full-feature...

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• Corporate Core Values and the Companies That Do Them Well by Grasshopper Team — Published in Marketing & Brands, Small Business on April 14, 2010

  Corporate core values are the beliefs a company lives by. Which corporations do them well? We explore here.

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• 3 Ways to Not Suck at Chat Support by Grasshopper Team — Published in Tips & Tricks, Marketing & Brands, Small Business on March 05, 2010

  I don’t think online chat is the best way to communicate. In fact, it’s probably the worst. So it may surprise you to hear that we’ve been considering adding...

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• An Unlikely Entrepreneur by Grasshopper Team — Published in Entrepreneurship, Customer Spotlights on November 18, 2009

  Laura Legendary, the founder and owner of of Eloquent Insights, is our featured entrepreneur and guest author this week. She gives us a look into her life an...

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• Hate Traffic? Try Talking to Customers. by Grasshopper Team — Published in Tips & Tricks on November 10, 2009

  In an effort to engage our customers and help them get the most use of our service, we at Grasshopper make sure that every new customer gets a personal phone...

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