Get a toll-free number for your business.
Give your company a memorable & professional appearance nationwide.
Or select one from our huge inventory of toll-free numbers:
How does a toll-free number work?
Toll-free numbers start with a toll-free prefix—800, 888, 877, 866, 855, 844, or 833—and are assigned by an entity called a “Responsible Organization” (RespOrg). The FCC sets all rules related to getting and using toll-free numbers. They require toll-free numbers to be portable, so a subscriber can move their number to a new RespOrg if they switch providers.
Toll-free numbers are free of charge for the caller, even when calling long distance within the same country. Charges apply if you call a toll-free number internationally. You are not charged when receiving an international call.
How to get a toll-free number:
Grasshopper makes it easy to start using your toll-free number right away.
Pick a Number & Plan
Select a random number or specify your digits and choose a plan that meets your needs.
Download the Apps
Use our desktop & mobile apps for business calls and texts, view your messages, and access your call history.
Configure Your Settings
We’ll help you set up your desktop and mobile device with personalized features and settings.
Benefits of toll-free numbers for business
- Be available to your clients everywhere with a national presence.
- Present a professional image to your customers.
- Easy to remember and better for customer service.
- Keep your personal and professional communications separate.
Starting with your toll-free number.
Powerful features for running a business.
Use your business number to send and receive texts.
Unlimited texts are included with your Grasshopper business number.
- Use a communication channel that more and more customers prefer.
- Confirm client appointment times in writing with text confirmations.
- Respond to missed calls and voicemails, even when you can’t talk.
- Communicate visually through business MMS picture messages.
Create a customized business greeting.
A custom phone greeting lets you record a business voicemail on your personal phone and can:
- Automatically welcome and direct your customers.
- Let callers know when you’re available or away.
- Give your small business a professional appearance.
- Save on labor costs.
Run your business while on the go.
Grasshopper’s mobile app lets you stay in touch no matter where you are.
- Work from anywhere and on any device.
- Use the app to send and receive texts from your business number.
- View your call history and read voicemail transcriptions.
- Keep your business and personal calls and texts separate.
Why choose Grasshopper?
When you buy a toll-free phone number through Grasshopper, you also give your business the tools it needs to scale and grow:
- A full virtual phone system with VoIP, voicemail transcription, call-forwarding, and lots more.
- Send and receive text messages on your toll-free number.
- Mobile and desktop apps to ensure you never miss a call, even when you’re on the go
Explore Grasshopper's features:
Desktop + Mobile Apps
Stay connected with Grasshopper on your desktop, iPhone or Android device.
Voicemail Transcription
Get your voicemails transcribed so you can read them without having to listen to the message!
Simultaneous Call Handling
Take calls from multiple people at the same time so no one hears a busy signal.
Custom Greetings
Record professional messages that welcome your customers when they call in.
Learn more about Custom Greetings »
Reporting
Keep your finger on the pulse of your business with detailed call reports.
Ruby Receptionist
Live US-based receptionists can help answer your Grasshopper calls!
Business Texting
Provide updates and quick replies via text messaging on your business number.
VoIP/Wi-Fi Calling
Use your internet connection to make and receive calls when cell reception is poor.
Virtual Fax
Have incoming faxes delivered as PDF attachments right to your email inbox.
Incoming Call Control
Screen callers, block calls and set up custom schedules for your business hours.
Business Phone Number
Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!
Call Forwarding
Route business calls to your personal phone or to another team member.
Voicemail
Set up a voicemail for business calls and get MP3s of your messages through email.
Extensions
Give employees or departments extensions with their own call forwarding rules.
Call Transfers
Place callers on hold and even transfer them to another number when needed.
Instant Response
Automatically send a text to new callers when you can’t answer their call.
Frequently Asked Questions
Toll free phone numbers start with a specific three-digit code and don’t charge callers when they dial—whoever owns the toll-free phone number pays instead. Numbers with the 800 prefix are considered premium toll-free numbers and are typically less available than other prefixes.
Yes! We’ll provide you with a number transfer form and will port your existing number once we confirm the transfer went through.
You sure can! Once you have signed up for your Grasshopper account, you can log in and add more numbers. Often, businesses will have both a toll free number and a local number for the convenience of their customers.
As toll-free number inventories dwindle across North America, new exchanges need to be introduced to increase availability. The 833 exchange was made available in 2017, and Grasshopper has offered it since that time. We have a large inventory available to choose from!
Yes! You can send and receive unlimited texts from your toll free number by using the Grasshopper app. Note: there are some minor limitations on picture texts that are discussed on the texting page.
Absolutely. We’ll always show your toll free number as the caller ID when you make a call from the Grasshopper desktop and mobile apps.
When you sign up for a Grasshopper account with a toll-free number – standard or vanity – you can start using your number immediately. There is no delay!
Toll-free numbers work a little differently for mobile phones than they do for legacy landlines. Calling a toll-free number from your cell phone is only free if your cellular plan is an unlimited plan. If you have a per minute plan, calling toll-free numbers will still use those minutes.
Nope! At this time, there is no additional charge to get a toll-free number.
Charges apply if you call an toll-free number internationally, but you are not charged if you receive an international call. Toll-free numbers are free of charge when calling long distance within the United States and Canada.
Regulatory compliance requires toll-free numbers to be verified to avoid SMS service disruptions or limitations. Verification is intended to reduce unwanted spam and lessens the likelihood of your messages being filtered as spam. It is recommended that all new customers have their toll-free numbers verified, even when porting existing toll-free numbers from another carrier. The verification process can be completed during setup and is entirely free.
You will need to submit a form with information about your intended use of SMS, with examples of the messaging you plan to send. Your carrier will also need proof of consent. Our Customer Care team will notify you when the carrier has completed the verification process. You can find detailed instructions here.
If your toll-free number cannot be verified, you will be able to send SMS from that number until you have reached the messaging threshold. Once you have reached that limit, you will not be able to continue sending SMS. If for any reason your number cannot be verified – or if you simply prefer not to go through the verification process – our Customer Care team can help you trade your toll-free number for a local number.