Real, live receptionists to answer your calls.

Turn more callers into customers by adding Ruby® to your Grasshopper account.


Meet Ruby®!

Grasshopper is proud to bring live, US-based receptionists to our users. Like Grasshopper, Ruby’s mission is to help small business owners look more professional, win new clients, and impress customers.

Ruby receptionists can answer calls to your Grasshopper number when you can’t. Through the app, you have control of when to turn Ruby on or off! 

Receptionists greet your callers with a personalized message based on your instructions and needs. 

Already have Grasshopper?

If you’re already a Grasshopper customer, you can add Ruby to your account at any time!


How to get Ruby:

Here’s how to add Ruby’s live virtual receptionists to your Grasshopper account.


Get Grasshopper

Sign up today and choose a local, toll-free, or vanity number for your business. Or, port your current number!


Add Ruby

After completing your purchase, follow the prompts to add Ruby.

You’ll have a call with Ruby right away to get things set up!


Let Ruby Take Calls!

Relax knowing that calls will be answered by receptionists who can take messages, connect callers to you, and more.

What are the benefits of live virtual receptionists from Ruby?

  • Boost business. Turn more callers into customers with live answering during extended business hours.
  • Save money. Receptionists who are never sick, late, or on vacation, for a fraction of the cost of a full time hire.
  • Focus on work. Take daily administrative tasks off your plate.
  • Wow customers. Build relationships that lead to increased referrals and returning business.

Grasshopper offers Ruby as an add-on, and so much more.

All the communication tools you need to sound big and grow bigger.

Adding Ruby to your account to help answer business calls is just one small part of Grasshopper. When you sign up, you also get access to:

Explore Grasshopper's features:


Desktop + Mobile Apps

Stay connected with Grasshopper on your desktop, iPhone or Android device.

Learn more about Mobile + Desktop Apps »


Voicemail Transcription

Get your voicemails transcribed so you can read them without having to listen to the message!

Learn more about Voicemail Transcription »


Simultaneous Call Handling

Take calls from multiple people at the same time so no one hears a busy signal.

Learn more about Simultaneous Call Handling »


Custom Greetings

Record professional messages that welcome your customers when they call in.

Learn more about Custom Greetings »


Keep your finger on the pulse of your business with detailed call reports.

Learn more about Reporting »


Ruby Receptionist

Live US-based receptionists can help answer your Grasshopper calls! 

Learn more about Ruby Receptionists  »


Business Texting

Provide updates and quick replies via text messaging on your business number.

Learn more about Business Texting »


VoIP/Wi-Fi Calling

Use your internet connection to make and receive calls when cell reception is poor.

Learn more about VoIP/Wi-Fi Calling »


Virtual Fax

Have incoming faxes delivered as PDF attachments right to your email inbox.

Learn more about Virtual Fax »


Incoming Call Control

Screen callers, block calls and set up custom schedules for your business hours.

Learn more about Incoming Call Control »


Business Phone Number

Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!


Call Forwarding

Route business calls to your personal phone or to another team member.

Learn more about Call Forwarding »



Set up a voicemail for business calls and get MP3s of your messages through email.

Learn more about Voicemail »



Give employees or departments extensions with their own call forwarding rules.

Learn more about Extensions »


Call Transfers

Place callers on hold and even transfer them to another number when needed.

Learn more about Call Transfers »


Instant Response

Automatically send a text to new callers when you can’t answer their call.

Learn more about Instant Response »

Frequently Asked Questions

What's the difference between an answering service and a virtual receptionist service?

Answering services are often easily recognizable as a “service.” They typically perform only the simplest tasks, such as forwarding messages, and can be impersonal. Virtual receptionists, on the other hand, are real people who sound as if they’re right in your office, transferring calls live, and relaying vital information to callers. 

Who is answering my phone?

Ruby’s US based receptionists are the best in the business. Ruby hires exceptional service professionals who delight in making others happy, then give them training and technology tools to handle your calls with the perfect mix of friendliness and professionalism.

Can Ruby transfer calls to my cell phone or to my home?

Ruby’s virtual receptionists can transfer calls to any phone number you wish (other than the one forwarded to Ruby), whether it’s an office line, home line, or cell phone. (Additional fees may apply for numbers outside of North America.) Many customers provide multiple phone numbers so that there are a variety of ways to reach them.

How do you know if I’m available to take calls?

After signing up with Ruby, you will be contacted by an expert onboarding specialist to talk through how you want your calls handled when you’re available and when you’re not. You can update your availability status and instructions as frequently as you like! For example, you can request to have calls transferred to your cell phone, calls held for an allotted amount of time if you’re in an important meeting, or have detailed information relayed to your callers. You can update your status with Ruby’s mobile App, at—or by emailing or calling Ruby!

What happens when I’m unavailable to take calls?

When you’re unavailable, Ruby’s virtual receptionists can take a message, transfer to voicemail, or offer the caller the choice between the two—whichever you prefer. They can even transfer the call to someone else if you’d like! 

Want more info on how Ruby can help?

Learn how a simple phone call can have a direct impact on a customer’s experience with your business in our webinar, 5 Ways to Show Customers the Love.

By providing your email address, you agree to receive communications from Ruby Receptionists.