A cloud phone system for your business.
Sound professional and stay connected.
What is a cloud phone system?
A cloud phone system is hosted in the cloud, which means that data is stored in a secure server that you can reach over the internet. A cloud phone system replaces traditional landlines and is usually hosted by a third-party service provider like Grasshopper.
A cloud-based phone system doesn't require on-premises hardware or consistent maintenance. Instead of an answering machine tape, phone bills, and tons of wires, a cloud phone system is stored digitally, and calls are received over the internet. Cloud phone systems only require a broadband internet connection to operate and can be accessed through any internet-enabled device, including computers and smartphones. They are less expensive and easy to use, helping to improve the way businesses operate.
How to set up a cloud phone system:
Grasshopper makes it simple to get connected without the extra hardware.
Try it Out
Separate business and personal calls and texts with Grasshopper.
What are the benefits of a cloud phone system?
- Save on hardware costs by making and receiving business calls and texts on your existing devices.
- Faster set up. Download the app and start making calls – no need to fumble with wires or hire a professional.
- Remote capabilities. Communicate with customers and employees in real-time from your mobile phone.
- Take advantage of features that traditional phone systems don’t have, like voicemail transcription, and business texting.
- Easily customize system settings for your business needs.
Getting started with your cloud phone system.
The easiest way to separate work from personal communications.
Create a customized business greeting.
A custom phone greeting is a recording that plays automatically when a customer calls. You can:
- Automatically welcome and direct your customers.
- Let callers know when you’re available or away.
- Give your small business a professional appearance.
- Save on labor costs with auto-attendant functionality.
Run your business while on the go.
Grasshopper’s mobile app lets you stay connected no matter where you are.
- Work from anywhere and on any device in real-time.
- Use the app to send and receive texts from your business number.
- Configure your settings based on your specific needs.
- View your call history and read voicemail transcriptions.
- Keep your personal and business communications separate.
Use your business number to send and receive texts.
Use your business number to send and receive texts.
- Use a communication channel that more and more customers prefer.
- Confirm client appointment times in writing with text confirmations.
- Respond to missed calls and voicemails, even when you can’t talk.
- Communicate visually through business MMS picture messages.
Why choose Grasshopper?
In addition to a cloud phone system that grows with your business, you get the advanced features to go with it:
- A full virtual phone system with VoIP, voicemail transcription, call forwarding, and lots more.
- The ability to send and receive text messages on your business number.
- Mobile and desktop apps to ensure you never miss a call, even when you’re away.
Explore Grasshopper's features:
Desktop + Mobile Apps
Stay connected with Grasshopper on your desktop, iPhone or Android device.
Voicemail Transcription
Get your voicemails transcribed so you can read them without having to listen to the message!
Simultaneous Call Handling
Take calls from multiple people at the same time so no one hears a busy signal.
Custom Greetings
Record professional messages that welcome your customers when they call in.
Learn more about Custom Greetings »
Reporting
Keep your finger on the pulse of your business with detailed call reports.
Ruby Receptionist
Live US-based receptionists can help answer your Grasshopper calls!
Business Texting
Provide updates and quick replies via text messaging on your business number.
VoIP/Wi-Fi Calling
Use your internet connection to make and receive calls when cell reception is poor.
Virtual Fax
Have incoming faxes delivered as PDF attachments right to your email inbox.
Incoming Call Control
Screen callers, block calls and set up custom schedules for your business hours.
Business Phone Number
Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!
Call Forwarding
Route business calls to your personal phone or to another team member.
Voicemail
Set up a voicemail for business calls and get MP3s of your messages through email.
Extensions
Give employees or departments extensions with their own call forwarding rules.
Call Transfers
Place callers on hold and even transfer them to another number when needed.
Instant Response
Automatically send a text to new callers when you can’t answer their call.
Frequently Asked Questions
Also known as cloud PBX (private branch exchange) and a virtual phone system, cloud-based phone systems utilize secure data centers to eliminate the need for expensive hardware and cables. Cloud phone providers own, configure, and manage these systems to ensure quality and security.
Grasshopper’s cloud hosted system is not a hosted VoIP phone system system. VoIP solutions (Voice over Internet Provider) uses an internet connection to transmit phone calls. Grasshopper works on top of your existing landline or cell phone service, so call quality never suffers. Grasshopper has a business VoIP service for when your regular connection isn't working as well.
You sure can! Grasshopper’s mobile app allows you to run your business from your iPhone or Android mobile device.
Yes! First, contact customer support to make sure you've enabled international calling. When using the Grasshopper app, dial 011, then the country code and phone number. Additional costs will apply—check our international rates to see per minute charges.
Probably. If you like saving time and money, sounding professional, and being mobile, there’s a good chance that a cloud business phone system is a great fit for you and your company.
Nope! Grasshopper's apps work on your desktop and existing smartphone. No additional hardware or desk phones are needed to get started.
As many as you want! Use any combination of toll-free, vanity, and local numbers to expand your business' presence.