Here at Grasshopper we get a lot of questions from people who want an 1800 number but they aren't sure about the specifics. To help, we've included five of the most frequently asked questions below. Have a question that isn't on here? Feel free to leave a comment or contact our awesome customer support team 24/7 (800-820-8210).
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**You have 888 numbers listed. Are they the same as 800?**888, 877, 866 and 800 numbers are all toll free prefixes that work exactly the same way. A number with an '800' prefix is simply called a 'true' 800 number.
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**Can I buy an 800 number from another company and use it with Grasshopper?**We know how important a phone number can be to your business and that's why we try to make transferring numbers easy. You can transfer any toll free number to Grasshopper ensuring marketing materials, contact info, etc won't have to be changed.We do ask that you allow up to three (3) weeks for transferring. The number will not be transferred before all of the necessary paperwork is submitted and verified complete.
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**So, if I get an 800 number do I own it or does Grasshopper?**Once an 800 number has been assigned to you, you'll have ownership of it. If you decide to change service providers, you must have the 800 number transferred before canceling your service.
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**Can I get a custom 800 number?**Yes! Custom toll free numbers are called 'vanity numbers' and we do offer them. Examples of vanity numbers include 1-800-Flowers or 1-888-BestBuy. You can search for and reserve a vanity number instantly online during signup. Vanity numbers can take up to a week to activate and require a $30 one-time fee. Don't see what you want? Contact our customer support team and they may be able to help.
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**What if I just want to secure a number but I don't need any minutes yet?**With the new Pay As You Grow plan, you can reserve your 800 number for only $9.95 per month. Any minutes you use will simply be charged to your account. No minutes, no extra charges!
An 800 number can help your small business stay professional and sound connected. Get yours today!
