Customer Spotlights

• Work for Yourself? You Work for Your Customers. by Allison Canty — Published in Customer Spotlights on January 19, 2012

  This is a guest post by Robi Ganguly, the co-founder and CEO of Apptentive. A few key takeaways: Know who your customers are. Engage with your customers and ...

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• Reduce Headaches and WOW Customers with a Foolproof Ecommerce Return Policy by Allison Canty — Published in Customer Spotlights on November 23, 2011

  This guest post is written by Matt Winn.  Matt is the Social Media Manager atVolusion, a Grasshopper partner . Ah, the end of the holidays. It’s a time to wi...

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• How to Improve Your Ecommerce Customer Service, Now by Allison Canty — Published in Customer Spotlights on November 08, 2011

  This guest post is written by Matt Winn.  Matt is the Social Media Manager at Volusion, a Grasshopper partner.

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• 4 Ways to Make it Easy for Your Customers to Contact You by Grasshopper Team — Published in Customer Spotlights on October 27, 2011

  This is a guest post by Erica Moss, the social media outreach coordinator for the Master of Science in Nursing program at Georgetown University. In this comp...

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• The Truth About Business Plans – Do You Really Need One? by Allison Canty — Published in Customer Spotlights on September 29, 2011

  This is a guest post by Dave Lavinsky, President of Growthink. I’m biased. I admit it. Having written thousands of business plans for entrepreneurs over the ...

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• Let Grasshopper Handle Your RSVPs by Allison Canty — Published in Customer Spotlights on September 15, 2011

  Back in January, we wrote about one of our customers 360clean.  360clean took Grasshopper and turned it into their very own time card system that employees u...

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• 7 Productivity-Boosting Ways to Add Extra Time to Your Day by Grasshopper Team — Published in Customer Spotlights on August 22, 2011

  This guest post is written by Alyssa Gregory.  Alyssa is a small business collaborator who provides small business help through the Small Business Bonfire, a...

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• 5 Hyper-Local Marketing Tips by Allison Canty — Published in Customer Spotlights on August 03, 2011

  Guest Post: This guest post is written by Mike Ragsdale. Mike is the co-founder of TownWizard, LLC. Small towns are big business, which is why the Googles, F...

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• Customer Spotlight: ClickandChat by Allison Canty — Published in Customer Spotlights on July 26, 2011

  This month’s customer spotlight is on ClickandChat.  ClickandChat is a live chat software for your website that allows you to monitor traffic to your site, c...

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• 5 Tips for the New Social Media Manager (or Kid) by Grasshopper Team — Published in Tips & Tricks, Marketing & Brands, Customer Spotlights, Small Business on June 22, 2011

  Guest Post This guest post is written by Gerry Praysman. Gerry is the resident Buzz Marketer at Brainshark, the leading provider of on-demand video presentat...

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