Stay connected with a virtual PBX phone system.
Take business communication to the cloud with virtual PBX software from Grasshopper.
What is a virtual PBX?
A PBX, or private branch exchange, is a phone system for an enterprise or office that connects telephone lines during a call. Human operators did the switching in the past. Now it’s automatic – and available in the cloud!
A Virtual PBX is hosted by a service provider in the cloud, making it not only more affordable, but easier to use for startups and small businesses. You can get professional phone system features like automated greetings and VoIP on your existing smartphones, no matter where you work.
How to set up a small business virtual PBX:
Grasshopper makes it simple to get connected without the extra hardware.
Adjust Settings
Easily customize your extension settings from within your online account.
Try it Out
Start taking calls from anywhere with our Virtual PBX software!
What are the benefits of virtual phone PBX?
- Save on hardware expenses by making and receiving business calls on your existing phones.
- Get set up faster – no need to fumble with wires or hire a professional.
- Easily customize your phone system for your company’s needs or business hours.
- Take advantage of features that traditional services don’t have, like voicemail transcription and business texting.
The simple choice for small business phone extensions.
Get a Grasshopper virtual phone system with extensions, no extra hardware needed.
Grasshopper turns your phone into a cloud-based PBX for small business, packed with plenty of communication features:
- An online PBX phone system with VoIP, call forwarding, custom greetings and more.
- Toll-free, vanity and local numbers that help you build your brand.
- Mobile and desktop apps to ensure you’re always connected, even when you’re on the go.
Explore Grasshopper's features:
Desktop + Mobile Apps
Stay connected with Grasshopper on your desktop, iPhone or Android device.
Voicemail Transcription
Get your voicemails transcribed so you can read them without having to listen to the message!
Simultaneous Call Handling
Take calls from multiple people at the same time so no one hears a busy signal.
Custom Greetings
Record professional messages that welcome your customers when they call in.
Learn more about Custom Greetings »
Reporting
Keep your finger on the pulse of your business with detailed call reports.
Ruby Receptionist
Live US-based receptionists can help answer your Grasshopper calls!
Business Texting
Provide updates and quick replies via text messaging on your business number.
VoIP/Wi-Fi Calling
Use your internet connection to make and receive calls when cell reception is poor.
Virtual Fax
Have incoming faxes delivered as PDF attachments right to your email inbox.
Incoming Call Control
Screen callers, block calls and set up custom schedules for your business hours.
Business Phone Number
Choose from our inventory of vanity, local, or toll-free numbers. Or port your own for free!
Call Forwarding
Route business calls to your personal phone or to another team member.
Voicemail
Set up a voicemail for business calls and get MP3s of your messages through email.
Extensions
Give employees or departments extensions with their own call forwarding rules.
Call Transfers
Place callers on hold and even transfer them to another number when needed.
Instant Response
Automatically send a text to new callers when you can’t answer their call.
Frequently Asked Questions
It works over the internet. Rather than connect calls through traditional on-site equipment, virtual PBX service providers use a virtual switchboard phone system to forward incoming calls to the numbers you choose. You can make outbound calls, and even send texts, from your virtual number too.
They’re one and the same! Along with many other names like them (virtual PBX, online PBX phone system, etc.), they refer to a private branch exchange that’s offered as a service through the internet.
Absolutely! We can port your number for you when you sign up for Grasshopper.