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When a customer hangs up on you mid-conversation, it’s easy to tell what you did wrong. In fact, they probably told you exactly what their issue was. But when customers hang up on your phone system before you even get to speak with them, that’s another problem. Here are five mistakes that make customers hang up.
Trust us, those calls aren’t from Grasshopper, and we’re working to stop the spam call issue. We hate spammers just as much as you do! We’ve received quite a...
We often communicate using the written word, rather than the spoken voice, and this might be bad for business.
A virtual phone system puts all the great features of a traditional business phone system into the hands of small businesses and entrepreneurs like you, but ...
Realtors are a super competitive bunch. They compete over properties, zip codes, and buyers. The stakes are high — it’s relatively easy to become a realtor, ...
Few business owners start off with a sleek corporate office and a full bank account (dreams don’t count). For most entrepreneurs, every hour is dedicated to ...
Profits happen when your income exceeds the cost of doing business, and profits suffer when those costs bloat into an unmanageable “monthly nut.” Though larg...
Remember running back into the office and checking messages on the old answering machine? Push the wrong button or grab a pen that’s low on ink and — whoops!...
Grasshopper, the entrepreneurs' phone system, is managed online and through the cloud, but it's not the same as VoIP.
Back in the day, big corporations used to be the only ones who were able to afford large, complex telephone systems and an army of operators to manage them. ...